Support

No, Qx is a suite of independent but complementary modules that must be purchased together. Extra modules can be custom ordered, but the basic suite comes as a package.

Absolutely any and everyone who needs to keep data and then draw conclusions from them. It was designed with R&D companies and institutions in mind, but has far-ranging capabilities for a variety of other industries.

Qx was designed to be as user-friendly as possible. Furthermore, extensive documentation and video tutorials have been compiled. If your institution expressly requires in-person training, we will be happy to arrange that.

Qx offers various subscription plans. Pro users receive priority access, while other users must conclude new agreements to access newly introduced features.

Yes. Qx can be accessed by any device with a browser and an internet connection.

If Qx is hosted on your institution’s server, then no, there is no limit. If hosted in the cloud, then your institution will only be limited by the purchased pricing plan.

After a 30-day trial period, your institution can cancel its subscription and receive its money back.

Either click on the support button within the app, or drop us a line at support@quipnex.com.

As often as possible :) Pro users receive access to all new modules and features immediately. Other users will receive access upon renewing their subscription plan.

Of course. The platform employs advanced encryption and everything complies with GDPR protocols.

Upon request, Qx can be modified to integrate with any other software system your institution uses. Also the Qx Pro Community can vote on software integrations as a priority recommendation.

Yes. Qx offers options for adding guest editors and guest viewers to any sample or project. If both you and another party have a subscription, these guest profiles are free of charge. If not, we offer the option of adding guest profiles for a small fee.